Frequently Asked Questions

Liphant is a platform that connects families with qualified shadow teachers, therapists, and therapy centers specializing in supporting children with special needs. We make it easy to find, book, and manage sessions with verified professionals.

All teachers and therapy centers on Liphant go through a verification process that includes credential verification, background checks, and review of experience and qualifications. Verified professionals display a verification badge on their profile.

Liphant is currently available in Egypt, with a focus on Cairo and Alexandria. We are continuously expanding to new areas. Check the search feature to see available professionals near you.

Use our search feature to browse teachers by location, specialization, availability, and rating. You can view detailed profiles, read reviews from other parents, and message teachers directly before booking.

Once you find a suitable teacher, view their availability calendar and select a time slot. Fill in any relevant notes about your child's needs, and submit the booking request. The teacher will confirm or suggest alternatives.

Cancellation policies vary by provider and are displayed when you book. Generally, cancellations made 24-48 hours in advance are fully refundable. Check the specific provider's policy for details.

After each completed session, you can leave a rating and review. Reviews help other families make informed decisions and help teachers improve their services. Please be honest and constructive in your feedback.

Click "Join as Teacher" and create an account. Complete your profile with your qualifications, experience, and specializations. Submit required documents for verification. Once approved, you can start receiving booking requests.

Go to your dashboard and navigate to "Availability." You can set your weekly schedule, block specific dates, and update your availability in real-time. Parents can only book during your available times.

Payments are processed after each completed session. Funds are transferred to your registered bank account within 3-5 business days. You can track all payments in your dashboard.

Liphant charges a service fee of 10-15% on each booking to cover platform costs, payment processing, and support services. The exact fee is displayed when setting your rates.

Register as a Therapy Center and provide your center's information, services, and credentials. Our team will verify your center and help you set up your profile. Once approved, parents can discover and book services at your center.

Yes! Center admins can invite therapists to join their center, manage their profiles, view combined analytics, and handle bookings centrally.

Parents can book sessions with specific therapists at your center or request the next available appointment. You can manage all bookings through your center dashboard.

The Liphant Community is a space for parents to connect, share experiences, and support each other. It includes forums organized by topic, community events like playdates and workshops, and resources shared by other families.

Browse upcoming events in the Community section. Click on an event to see details and RSVP. Some events are in-person meetups while others are online webinars or workshops.

Yes! Registered parents can create events like playdates, support groups, or informal meetups. Navigate to Community > Events > Create Event to get started.